The best service at the
    best price

    When you become an Otis Signature Service customer with a 60 month contract*, you'll receive a customized maintenance program tailored to meet your needs. Let's work together to keep your passengers safely and efficiently on the move.

    OEM

    Certified OEM parts

    ConnectedMaintenance

    Connected maintenance

    MechanicExpertise

    Mechanic expertise + specialized roles

    SoftwareUpdates

    Regular software updates

    Request a Quote

    *$1,000 upgrade or repair to be redeemed on a single purchase within the first six months of contract start date. Cannot be combined with other offers.

    Together, we'll find the maintenance contract tailored to your needs

    Not sure which contract is right for you? Help us make the best contract recommendation for you in a few steps with our maintenance configurator.

    tecnica

    Service Delivery

    Dedicated field maintenance and repair technicians.

    This means fewer service calls for you and fewer interruptions for your guests. 

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    Parts & Apps

    National and local stock ensures parts availability when you need it most.

    The latest apps provide field technicians with real-time resources to fix your equipment quickly and correctly.
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    Communication

    Choose the updates you’d like to receive about service calls and equipment performance.

    View data-driven insights, address issues before they happen and stay informed about service activity.
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    OTISLINE®
    24/7 expert support

    OTISLINE connects you with experts trained in every aspect of your system’s operation when issues arise.

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    eService
    Manage your portfolio

    Get instant access to critical elevator equipment and service information on your desktop or mobile device.

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    Personalized contracts 

    Suited to meet your needs

    Not sure which maintenance plan is right for you? Build a custom plan in six easy steps: Click to get started.